Home Office:
USA
Beam Imaging Solutions INC.
1067 S. Hover St., Unit E, #149
Longmont, CO 80501
Phone: 303-859-7313
Fax: 720-494-1850
Sales: [email protected]
Technical Questions: [email protected]
We usually respond to emails within a few hours. If you don’t hear from us within 24 hours, there may have been a problem with email delivery. Please call us at 303-859-7313.
Repair and Warranty Information:
All Beam Imaging Solution products are sold with a 1 year warranty except for microchannel (MCP) plates and phosphor screens. These items are shipped fully insured from the factory. All products should be fully inspected for damage on arrival so that claims for damage can be made as soon as possible to the shipping company. A return authorization number must be obtained before sending a product to Beam Imaging Solutions. Products should be packaged in original package containers and shipped prepaid to address shown below.
Repairs
Beam Imaging Solutions offers repairs on all goods sold and will strive to repair damaged products as soon as possible. In general, products should be returned to the factory for evaluation and a quotation will be offered for the repair. A return authorization number must be obtained before sending a product to Beam Imaging Solutions. Products should be packaged in original package containers and shipped prepaid to address shown below.Please send products to our main office at:
USA
Beam Imaging Solutions Inc.
1067 S. Hover St., Unit E, #149
Longmont, CO 80501
Phone: (303) 859-7313
Fax: (720)-494-1850
Repair support for customers that have older Colutron® Research Corporation beam imaging equipment is also available.
This support includes the following equipment lines:
- BVS-1 and BVS-2 Beam Viewing Systems
- BIS Beam Imaging Systems
- Model BIS-1000 series
- Model BIS-2000 series
- Model BIS-3000 series
- Model BIS-4000 series
- Model 900 and 900-H Quadrupole Ion Deflector
