Contact Us

Home Office:

USA
Beam Imaging Solutions INC.
1610 Pace Street, Unit 900, #303
Longmont, CO   80504

Phone: 303-859-7313
Fax: 720-494-1850

Sales:  sales@beamimaging.com

Technical Questions:  technical@beamimaging.com

We usually respond to emails within a few hours. If you don't here from us within 24 hours, there may have been a problem with email delivery. Please call us at 303-859-7313.

Sales Office:

Japan
APACE Science (for G-tech)
#202, 2484-18, Wakasa 4-Chome,
Tokorozawa, Saitama 359-1151

Phone: +81-(0)429-38-6017
Fax:   +81-(0)429-38-6018

Sales: hiro.nishimura@apace-science.com

Repair and Warranty Information:

All Beam Imaging Solution products are sold with a 1 year warranty except for microchannel (MCP) plates and phosphor screens. These items are shipped fully insured from the factory. All products should be fully inspected for damage on arrival so that claims for damage can be made as soon as possible to the shipping company.  A return authorization number must be obtained before sending a product to Beam Imaging Solutions. Products should be packaged in original package containers and shipped prepaid to address shown below.

Repairs

Beam Imaging Solutions offers repairs on all goods sold and will strive to repair damaged products as soon as possible. In general, products should be returned to the factory for evaluation and a quotation will be offered for the repair. A return authorization number must be obtained before sending a product to Beam Imaging Solutions. Products should be packaged in original package containers and shipped prepaid to address shown below.Please send products to our main office at:

USA

Beam Imaging Solutions Inc.
1610 Pace Street, Unit 900, #303
Longmont, CO   80504

Phone: (303) 859-7313
Fax: (720)-494-1850

Repair support for customers that have older Colutron® Research Corporation beam imaging equipment is also available.

This support includes the following equipment lines:

  • BVS-1 and BVS-2 Beam Viewing Systems
  • BIS Beam Imaging Systems
  • Model BIS-1000 series
  • Model BIS-2000 series
  • Model BIS-3000 series
  • Model BIS-4000 series
  • Model 900 and 900-H Quadrupole Ion Deflector